Safe Gaming
Cricketapp believes gaming should be fun — not stressful. Responsible gaming isn't just about playing less; it's about playing smart. This page gives you the tools and information you need to keep your gaming experience healthy and safe.
A Picture of Healthy Gaming Habits
* Based on cricketapp user survey 2026
Responsible gaming at cricketapp isn't just a page of rules — it's a genuine commitment to every one of our members. Online gaming is growing rapidly in Bangladesh, and so is the need to play responsibly. We want you to feel good at the end of every session — even when you don't win.
Gaming problems don't appear overnight. They develop slowly and silently. That's why staying aware early on is the smartest move. cricketapp gives you a range of effective tools to help you do exactly that — this page walks you through how to use each one.
Remember, the most important step in responsible gaming is being honest with yourself — am I in control of my gaming, or is it controlling me? If you're not sure of the answer, the tools and information on this page are here for you.
Protection Tools
You can activate any of these tools at any time from your account settings
Set your own daily, weekly, or monthly deposit limit. Once set, you can lower it immediately, but increasing it requires a 7-day waiting period.
Decide in advance how long you'll play in one sitting. When your time is up, the platform will automatically remind you to take a break.
Take a temporary break of 24 hours to 30 days. Your account will be locked during this period — you won't be able to log in.
You can choose a long-term exclusion of 6 months to 5 years. Once this decision is made, the account cannot be reactivated before the selected period ends.
Your session will automatically end once you've lost a set amount. This feature helps protect you from chasing deeper financial losses.
At every hour — or at an interval you choose — you'll receive a reminder showing how long you've been playing and your current wins or losses.
To activate these tools, log in → Account Settings → Responsible Gaming section
Warning Signs
If any of these sound familiar, don't ignore it.
Healthy Gaming Tips
Stick to these habits and gaming will always stay enjoyable.
Decide on your maximum spend before you start playing.
Set an alarm — and actually step away when it goes off.
Winning is never guaranteed — the real cost is the price of entertainment.
Playing while angry, upset, or under the influence leads to poor decisions.
A 10-minute break every hour keeps your mind fresh.
Self-Assessment
Thinking about the past month, check all the statements that apply to you
Detailed Guidelines
Set up Responsible Gaming features in a few simple steps
Log in → Account → Responsible Gaming → select "Deposit Limit". Daily, weekly, and monthly limits can each be set separately.
In the same section, select your preferred duration under "Session Time Limit" (anywhere from 30 minutes to 4 hours).
Under the "Self-Exclusion" option, select your preferred exclusion period. Your account will be locked once you receive the confirmation email.
To set up any of these features or if you need help, contact us via live chat — available 24/7.
Responsible gaming isn't a checkbox for cricketapp — it's core to who we are as a company. We want every member to enjoy our platform in a healthy way for the long term. A happy, healthy member is worth far more than any number of harmful sessions.
If you or someone you know is struggling with a gaming problem, please don't try to handle it alone. Reach out to our support team or a professional help organisation. Asking for help is a sign of courage — not weakness.
FAQ
Questions that come up often on the Responsible Gaming page
Sign up on cricketapp and set your Responsible Gaming limits today. Fun and safety — you get both.