Last updated: January 2026

Cricketapp Privacy Policy — Your Data, Our Responsibility

When you create an account or play on cricketapp, certain information is collected. This privacy policy clearly explains what data is collected, why it's collected, how it's stored, and what your rights are.

SSL Encrypted Fully in English Never Sold to Third Parties
🔒
Document summary
Total categories 8
Sale of data No
Encryption AES-256
Update Jan. 2026

How does cricketapp protect your privacy?

A quick overview of the six core pillars of our privacy policy

Secure Data Storage

All your data is stored with AES-256 encryption. No unauthorised party can access it.

Never Sold to Third Parties

Your personal information is never sold to advertisers or third parties — not ever.

Minimal Data Collection

We only collect information that is necessary to provide our services. No unnecessary data is gathered.

Full control in your hands

You have the right to access, correct, or request deletion of your data at any time.

SSL-Secured Connection

Every transaction and communication on the platform is carried out via HTTPS, ensuring your data transfers are fully secure.

Retention for a Defined Period

Data is deleted once the required retention period ends. We do not hold onto information unnecessarily for years on end.

📌 Quick Note: cricketapp takes your privacy seriously. We only collect what's necessary, keep it secure, and never share it without your consent. This policy is written in plain, clear language so you can truly understand it.

01What Data We Collect

Various types of information may be collected while you use the cricketapp platform. This data falls into two main categories — what you provide directly and what is collected automatically as you use the platform.

Information you provide directly:

  • Full name, date of birth, and national ID details (for KYC verification)
  • Mobile number and email address
  • Payment information (mobile banking number)
  • Messages and complaints sent to support

Automatically collected information:

  • IP address and device type
  • Browser and operating system information
  • Session duration and page visit data
  • Betting history and gaming patterns
Data type When It Is Collected Mandatory?
Name and Date of Birth At the time of registration Yes
Mobile Number At the time of registration Yes
National ID Before Withdrawal Where Applicable
IP Address Per session Automatic
Cookies On Site Visit Optional

02Why and how this information is used

Cricketapp uses your data only for specific, legitimate purposes. Using any information without reason or in a way that could harm you is strictly against our policy.

  • Account Management: To verify login, reset passwords, and maintain secure sessions.
  • Payment processing: To verify your identity during deposits and withdrawals.
  • Fraud prevention: To detect and prevent suspicious activity.
  • Customer Support: Our support team uses your information to resolve your issues.
  • Responsible Gaming: To identify patterns of excessive gaming and send timely alerts.
  • Legal Obligations: To complete reporting required by the licensing authority.
Marketing communications: You will only receive promotional messages if you give your consent. You can unsubscribe at any time. Declining to consent will not affect your access to any of cricketapp's core services.

03How and How Long Your Data Is Stored

One of the most important privacy policy questions is where your data is stored and for how long. cricketapp is fully transparent on this.

  • All data is stored on internationally compliant, secure servers using AES-256 encryption.
  • Regular security audits (penetration testing) are conducted on our servers.
  • Necessary data is retained for as long as your account remains active.
  • After account closure, data may be retained for up to 5 years to meet legal obligations.
  • Once the designated retention period expires, data is permanently and securely deleted.

In the event of a data breach or security incident, affected users will be notified within 72 hours and immediate action will be taken.

04Cookies & tracking technologies

Cricketapp uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser.

  • Essential Cookies: Required to maintain your login session and keep the platform running properly.
  • Functional Cookies: To remember your preferences — such as language and theme settings.
  • Analytics Cookies: To analyse user behaviour and improve the platform (anonymised).

You can disable cookies at any time from your browser settings. However, disabling essential cookies may affect certain features of the site. We do not use third-party advertising or tracking cookies.

05Data Sharing with Third Parties

Cricketapp never sells your personal information. However, in limited circumstances, certain data may be shared with specific third parties.

  • Payment Provider: Relevant data shared with Mobile Pay, Nagad, or Rocket to verify transactions.
  • KYC Provider: With licensed verification agencies for identity checks.
  • Law Enforcement: To comply with court orders or legal obligations.
  • Advertisers: Never.
  • Data Broker: Never.
International transfers: When data is transferred to servers in another country, the same level of protection is maintained. We do not work with any partners who do not comply with our privacy standards.

06Your rights and controls

As a cricketapp user, you have several important rights over your personal data. To exercise any of these rights, please reach out to our support team.

Right to access your data

You can request to see what information we hold about you at any time.

Right to rectification

You can request corrections to any inaccurate or outdated information — we'll update it as quickly as possible.

Right to Erasure

You can request that your personal data be deleted when closing your account (except where legally required to retain it).

Right to object to processing

You can object to your data being used for specific purposes — particularly for marketing communications.

We will respond to your rights request within 30 days of receipt. For complex cases, an additional 60 days may be required — you will be informed if this applies.

07Children's privacy

Cricketapp is strictly an adults-only (18+) platform. We do not knowingly collect data from anyone under the age of 18.

If we become aware that a person under the age of 18 has created an account, that account will be immediately closed and any collected data will be deleted. If a parent or guardian suspects their child has registered an account, please notify us right away.

08Policy Changes & Contact

This privacy policy may be updated from time to time. If significant changes are made, active users will be notified via email or in-app notification. The date of each version will be shown at the top of the page.

For any questions or concerns about the privacy policy, please contact us directly.

Contact us: Email — support@cricketapp.biz | Live Chat — available in the bottom-right corner of the platform, with 24/7 support.

Two more things to know

Questions people also ask alongside the privacy policy

Betting on cricket at cricketapp is simple. First, Login and go to the "Betting" or "Sports Events" section from the top menu. There you'll find a full list of ongoing and upcoming cricket matches — IPL, BPL, Test, ODI, T20, all of them. Click on any match to view the available markets — Match Winner, Toss Winner, Top Run Scorer, Over Totals, and more. Select your preferred market, click on the odds, enter your stake in the bet slip, and hit "Confirm Bet". Odds change in real time during live matches, so it's best to decide quickly.

cricketapp's VIP program offers benefits that grow with every tier you reach. There are typically four levels — Silver, Gold, Platinum, and Diamond. The more you play, the faster you advance. Key perks for VIP members include higher withdrawal limits, faster payment processing, a dedicated account manager, exclusive cashback offers, and priority access to special tournaments. Reach the Diamond tier and you'll also enjoy birthday bonuses and special gifts. Contact our support team to learn more about VIP tiers.

Your data is safe — get started now

Cricketapp takes your privacy seriously. Register with confidence and enjoy a safe gaming experience.

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